THE CHEESE HAS MOVED. IT'S ABOUT THE INTERNET NOW!
Maybe it's not the high gas prices, or the
real estate market, or the economy. Maybe it's
because your company isn't changing with the
times. People are buying goods and services
differently now. You have to adapt to survive.
Traditional marketing methods - phone books,
newspapers, storefronts, and networking - aren't
as effective as they were just a few years ago.The
cheese has moved: people are researching
and buying on the Internet now.
Do you know who is the fastest growing pizza
company? It's Papa
John's. Do you know why? It is because they
specialize in Internet selling. Here's what
CNN.com had to
say about it:
The nation's third-largest pizza delivery
chain trumpeted the $1 billion milestone Wednesday,
noting that its U.S. online sales have been
growing at an average clip of more than 50 percent
per year. In 2001, the chain's online sales
totaled $20.4 million. Last year, its online
sales approached $400 million.
"It took us seven years to reach our
first billion in online sales, and at our current
pace and growth rate it will take us less
than three years to hit our next billion,"
said Jim Ensign, vice president of marketing
communications at Papa John's.
Wouldn't you like to be in Papa John's position?
Online sales have skyrocketed from 20 to
400 million in a few short years. Sales
are expected to go higher. Are they worried
about gas prices? They made a full commitment
to the Internet because they know when people
want things they jump on the Internet. Their
move to the Internet took insight, courage,
and conviction. You've got to give them their
due.
This parallel universe called the Internet
is important. Insightful companies (like
Papa John's) realize it's time to shift to the
Internet. From our (Internet Man) perspective,
we see most businesses still view the Internet
as esoteric: something outside of, or in addition
to real business. To them, it's not important.
They don't give the Internet the respect it
deserves. It shows in how they allocate their
marketing budget. For example, we see businesses
spend a few bucks on the site, only to spend
big money on a phone book ad. Papa John's saw
the importance of Internet while others didn't.
Papa John's said online business is driving
higher overall sales at their stores. Online
orders account for about half of overall sales
at a couple of restaurants.
"I knew it would be a big part of our
business, but this has blown my expectations
away, and I think it's even going to go higher."
I understand why most businesses are reluctant
to commit to the Internet. It's risky. Up to
the last few years I went along with them. Not
now. Things have changed. Now it's risky NOT
to be on the Internet. The goal is a steady
flow of business. Today the opportunity is
on the Web. Think about the new, wildly
successful companies. Almost all of them are
Internet savvy.
Imagine hundreds of people coming to your business
every day. Imagine your business growing steadily.
This is the vision. It takes time and effort.
Papa John's invested 15 million into their
Internet program. They had the vision and
the courage to make it happen. You should do
the same. Find a trusted, experience Internet
firm and develop a solid Internet business.
Once you get established, your business will
get better and better. |